![]() Please notify and, if possible, send photos of any damage to along with your order number. If the item is damaged to the point that it is not usable, you can refuse the item. If your order arrives damaged, you should sign "DAMAGED" on the delivery receipt. You'll need to inspect your package upon arrival before you sign. If paying with PayPal, please make sure the number on your account is accurate. Please make sure the number you provide during checkout is the best one to reach you. The carrier will need to call you in order to set up a delivery time. We will need your phone number for the delivery. Please read the information below so you fully understand the delivery process and requirements. Some items are too large to be shipped with a regional carrier, FedEx, or USPS, and we ship these items with our freight carriers.
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